JURISDICTION AND SHIPPING & RETURNS
WAREHOUSES AND TIMING
We have offices around the world and operate with warehouse logistics on a global bases.
However, we determine the jurisdiction of each transaction for legal purposes because we have offices on a global basis and we will determine which warehouse is best suited for each transaction. It is a case by case basis.
Your shipping times depend on where you are located and what shipping method you use. However, we always recommend that you use our UPS or DHL shipping because you will guarantee last mile tracking with each shipment. We do offer Canada Post but there is the option to not have a tracked package. If you choose that method, you do so knowing that fact.
NORTH AMERICAN SHIPPING TIMES
It is free shipping in North America and you an expect your package to be fulfilled within 1-2 days of your order and arrive within 1-3 days.
EUROPEAN SHIPPING TIMES
Due to the size of the EU, shipping times vary in the EU but you can expect fulfillment within 1-2 days and arrival between 1-8 days.
If you have any questions about where your shipment is coming from or timing of each shipment, we provide a hyperlink to the tracking page of each carrier and we are always here to answer questions in that regard!
ORDERS@ORDERSGUARDIAN.COM FOR ALL URGENT REQUESTS. THIS IS A FULLY DEDICATED STAFF TO ALL YOUR SHIPPING NEEDS AT THIS SPECIFIC EMAIL!
You can also contact us directly on our LIVE CHAT feature on the homepage of the website!
RETURN TO WHERE?
RETURN THE PRODUCT TO THE LOCATION FROM WHICH IT WAS SENT! There will be a return label on the package that allows you to send it back.
CANNOT TELL WHAT IT IS?
If you cannot tell where that is on the label, then you may send to these locations during COVID-19 for ease of reference:
PHYSICAL MAILING ADDRESSES:
NORTH AMERICAN AND CENTRAL AMERICAN CUSTOMERS
8 The Green, Ste 18b
Dover, DE, UNITED STATES 19901
Zuidende 27, Helmond, Netherlands 5701 KX
All of our pages operate on a retrospective, current and prospective basis.