September 28, 2020 - 500th customer gets 50 percent off! 7 to go!

JURISDICTION AND SHIPPING & RETURNS

WAREHOUSES AND TIMING

We have offices around the world and operate with warehouse logistics on a global bases.

However, we determine the jurisdiction of each transaction for legal purposes because we have offices on a global basis and we will determine which warehouse is best suited for each transaction. It is a case by case basis. 

SHIPPING TIMES 

Your shipping times depend on where you are located and what shipping method you use. However, we always recommend that you use our UPS or DHL shipping because you will guarantee last mile tracking with each shipment. We do offer Canada Post but there is the option to not have a tracked package. If you choose that method, you do so knowing that fact. 

NORTH AMERICAN SHIPPING TIMES 

It is free shipping in North America and you an expect your package to be fulfilled within 1-2 days of your order and arrive within 1-3 days. 

EUROPEAN SHIPPING TIMES 

Due to the size of the EU, shipping times vary in the EU but you can expect fulfillment within 1-2 days and arrival between 1-8 days. 

QUESTIONS 

If you have any questions about where your shipment is coming from or timing of each shipment, we provide a hyperlink to the tracking page of each carrier and we are always here to answer questions in that regard! 

URGENT QUESTIONS 

ORDERS@ORDERSGUARDIAN.COM FOR ALL URGENT REQUESTS. THIS IS A FULLY DEDICATED STAFF TO ALL YOUR SHIPPING NEEDS AT THIS SPECIFIC EMAIL! 

You can also contact us directly on our LIVE CHAT feature on the homepage of the website! 

RETURN TO WHERE? 

RETURN THE PRODUCT TO THE LOCATION FROM WHICH IT WAS SENT! There will be a return label on the package that allows you to send it back. 

CANNOT TELL WHAT IT IS? 

No problem! 

If you cannot tell where that is on the label, then you may send to these locations during COVID-19 for ease of reference: 

PHYSICAL MAILING ADDRESSES:

NORTH AMERICAN AND CENTRAL AMERICAN CUSTOMERS 

United States 

8 The Green, Ste 18b

Dover, DE, UNITED STATES 19901

EUROPE CUSTOMERS 

Zuidende 27, Helmond, Netherlands 5701 KX 

All of our pages operate on a retrospective, current and prospective basis.